Discover Ottawa luggage storage

Excellent experience dropping off and picking up the luggage.

First time using the service and it was great. The shop owner was very kind and explained everything. It took less than two minutes at drop-off and pick-up. I would use this location and the storage service again, it's such a quick walk from the hustle and bustle of byward market.

Excellent communication and friendliness

Paulo was great! I was a little nervous having never used a luggage service like this before, but it felt very secure. He was a kind man, and it was a useful service.

Easy to deal with, polite, trustworthy, and friendly

Perfect, he made it easy for us

Process was smooth and Paulo was great!

Paulos was fantastic to deal with.

Paulo is very accommodating. Walking distance from Rideau Center and and i find opening time convenient since we have to drop off our stuff early in the morning.

Very efficient and smooth!

Very friendly and welcoming, I highly recommend it!

The owners are definitely helpful, friendly, and approachable. We discovered them for their luggage storage service, but have since become regulars, thanks to their excellent coffee shop and consistently fresh, delicious sandwiches. Highly recommended!

Experience with this site is excellent.

Linda was kind , friendly and professional

It is one of the main tourist sites

Perfect, we recommend!

A bit out-of-the-way for my needs. An easy booking expience, with very friendly, helpful staff. However, on a very rainy day in the Downtown with two items of luggage over some rough sudewalks, to get there, I found this location not that coveniant to my needs, yesterday. It would probably suit my needs on another occasion.

Perfect, thank you for your welcome!

Nice place. I visited the hostel to drop the luggage for a while before departure from the city. Everything was good for me. Nice and kind girls working on reception

Nice and Friendly!

Location is easy to get to in the Byward Market, just a few minutes walk from Rideau Centre - service was friendly and efficient, just what was needed!

The Inn is located very conveniently in the city centre and the staff was very helpful. The whole process was very smooth.

First time using bounce so slightly confused on the booking procedure, a helpful sign would go a long way in making the usability easier.

Milan and Joseph went out of their way to be accommodating with my rather last minute plans. I am grateful to them for their hospitality. Cheers!

I should have realized from the name that it was in a youth hostel. Which was okay. However, it would have been nice to have been told ahead of time. And I am not sure where they put my baggage but I was sort of expecting a locker.

Fast and friendly Convient location

The person the received the bags was so helpful and kind. I would highly recommend this no fuss service.

It was great. A little confusing at first as the place had a code lock for the front door, lukilly there were some people on the porch that helped me get in.

Very easy and helpfull

Great attention and service, it is well located.